Canada RETURNS & EXCHANGES
Our goal is 100% customer satisfaction. Regretfully, as products are handmade and customized for every customers we are unable to refund all return requests also any shipping fees. If for any reason you are not happy with your purchase from beautitionary.com, please contact our customer service via email at sale@beautitionary.com within 10 days from the date of purchase, if accepted, we will (at no cost to you) gladly refund or exchange your product (regretfully, we are unable to refund any shipping fees). To request a refund or return, simply follow the below instructions to return the unused portion of your item:
- Give Us A Shout
Email our customer service team at sale@beautitionary.com - Pack It Up
Make sure your items are securely packed. Print the invoice and put it inside of your package and send it back to us.
3.Mail It
Once we receive your item we will process your request. For refunds, please allow 7 to 10 business days to appear on your credit card statement.
- Is Something Damaged?
If your item arrived damaged, you may return it for a refund or exchange. Email pictures of your damaged item to sale@beautitionary.com for full refund or exchange.
NOTE: We do not offer free returns on orders shipped using forwarding services.
INTERNATIONAL RETURNS & EXCHANGES
At this time, we do not offer returns or exchanges on International Orders. All orders are final sale. For orders that are lost in transit, we will be unable to resend another package and will instead issue a full refund for the order amount or a gift card per the customer’s choice.
Is Something Damaged?
Please contact our customer service team sale@beautitionary.com so we may further assist you.